Cancellation Policy
Last Updated: September 8, 2026
Bluewater Backyard works with third-party suppliers and drop-shipping partners to process and fulfill customer orders.
Because orders may be automatically or quickly transmitted to a supplier after purchase, cancellation opportunities can be limited.
Cancellation Requests
If you need to cancel an order, contact us as soon as possible at contact@bluewaterbackyard.comwith your order number.
We will make reasonable efforts to cancel the order before fulfillment begins.
Cancellation Is Not Guaranteed
Submitting a cancellation request does not guarantee cancellation.
Once an order has entered processing, been prepared for shipment, or shipped from a third-party supplier, we may no longer be able to cancel it.
If cancellation is no longer possible, the order may be subject to our Return & Refund Policy after delivery.
Made-to-Order and Custom Products
Customized, personalized, special-order, or made-to-order products may not be cancellable after production or supplier processing begins.
Any special cancellation conditions disclosed on the product page will apply.
Successfully Cancelled Orders
If we successfully cancel an order before shipment and payment has already been collected, an applicable refund will be issued to the original payment method.
Your financial institution may require additional time to post the refund.
Supplier Cancellation
Occasionally, a supplier may discontinue a product or determine that inventory is unavailable after an order has been placed.
If we cannot fulfill your order, we may cancel the affected product and provide an applicable refund or contact you about alternatives.
Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Bluewater Backyard
Email:contact@bluewaterbackyard.com
Phone: (248)259-1268
Business Address: Main Street Studio Port Huron, MI 48060